Privacy Policy

Last Updated: Oct 26, 2026

1. Introduction

My Auto Care LLC (“My Auto Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://myautocare.app/, and our membership services.

This Privacy Policy explains what information we collect, how we use and disclose it, how we protect it, and the choices available to you when you use our website or enroll in our V.I.P. Membership Program, including Precision+.

By using our website, creating an account, or enrolling in a membership, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services.

A. Personal and Contact Information

When you register for an account, enroll in a membership, or contact us, we may collect:

• Full name
• Email address
• Telephone or mobile phone number
• Mailing address and billing address
• Account login credentials and account identifiers
• Communication preferences and correspondence with our team

B. Membership and Account Information

To establish and manage your membership, we may collect information such as:

• Membership plan and subscription status
• Enrollment and renewal dates
• Membership benefits and service eligibility
• Account activity and membership history
• Cancellation requests and customer support records

C. Vehicle Information

To administer your membership and provide eligible vehicle maintenance services, we may collect:

• Vehicle make, model, and year
• Vehicle mileage
• Vehicle identification or other vehicle-related information, where required
• Maintenance and service history
• Participating service location and appointment information

D. Billing and Payment Information

We use Recurly, a third-party subscription billing platform, to support recurring membership billing and subscription management.

Depending on the payment configuration and information you provide, billing-related information may include your billing address, subscription details, transaction records, payment status, and limited payment method details.

Payment card information may be collected and processed by Recurly and its payment processing partners. We do not intend to store full payment card numbers or card security codes on our own systems. The actual handling of payment information depends on our payment integration.

Please refer to Recurly's privacy documentation for information about how it processes personal information.

E. Technical and Website Usage Information

When you visit our website, we or our service providers may collect technical information, including:

• IP address and general location information derived from it
• Browser type and version
• Device and operating system information
• Pages visited and interactions with our website
• Dates, times, and referring website information
• Cookies and similar technologies, where used

We use this information to maintain website functionality, troubleshoot technical issues, improve our services, and help protect against fraudulent or unauthorized activity.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• Creating and maintaining customer accounts
• Processing membership enrollment and managing subscriptions
• Facilitating recurring billing and payment-related transactions
• Communicating membership details, service eligibility, and account updates
• Sending billing notices, renewal information, and payment-related notifications
• Coordinating appointments and eligible vehicle maintenance services
• Maintaining vehicle service and mileage records
• Responding to customer inquiries and providing support
• Sending service reminders and relevant membership information
• Sending promotional or marketing communications where permitted by law
• Operating, maintaining, and improving our website and services
• Detecting and preventing fraud, unauthorized access, and other misuse
• Complying with applicable legal, regulatory, and contractual obligations

We will use personal information for purposes consistent with this Privacy Policy or as otherwise permitted or required by applicable law.

4. Subscription Billing and Recurly

Our membership program may require recurring payments. We use Recurly to support subscription billing and related account management.

When you enroll in a paid membership, relevant information may be shared with Recurly and associated payment processors to:

• Establish and manage your subscription
• Process recurring membership charges
• Maintain billing and transaction records
• Communicate payment success, failures, or other subscription events
• Support subscription changes and cancellations
• Detect and help prevent fraudulent transactions

Recurly and its payment processing partners may process information under their own privacy policies and applicable contractual obligations.

We do not control the independent privacy practices of third-party payment providers. We encourage you to review their applicable privacy documentation.

Your membership cancellation and refund rights are governed by the applicable membership Terms & Conditions and any rights provided by law.

5. How We Share Your Information

We do not sell your personal information in exchange for money. We may share personal information with the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy.

A. Participating Service Locations

We may share relevant customer, vehicle, membership, and service information with participating Precision Tune Auto Care locations so they can verify membership eligibility, coordinate appointments, and provide applicable services.

B. Service Providers

We may disclose relevant information to third-party providers that help us operate our business, including:

• Recurly and payment processing providers
• Website hosting and technical support providers
• Customer communication and email service providers
• Customer relationship management and account management providers
• Security, fraud prevention, and analytics providers

These providers may process personal information on our behalf, subject to applicable agreements and legal requirements.

C. Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful requests, protect our legal rights, investigate fraud, or protect the safety and security of our customers, employees, or business.

D. Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to applicable legal requirements.

E. With Your Consent

We may share information for other purposes when you direct us to do so or provide any consent required by law.

6. Email, Phone Communications

We may use your contact information to communicate with you about your account, membership, billing, appointments, vehicle maintenance, and customer support requests.

Where permitted by law, we may also send promotional emails, text messages, or make marketing calls.

You can opt out of promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by following the instructions provided in the message, where applicable.

Opting out of marketing communications will not prevent us from sending essential service, account, security, or billing communications when necessary.

We will obtain consent for communications when required by applicable law. Consent to receive marketing communications is not a condition of purchasing a membership where prohibited by law.

7.Text Messaging (SMS/RCS)

If you opt in to text messages from Precision Plus, we collect your mobile number and your consent to use only for sending you the messages you agreed to receive. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain sessions, remember preferences, analyze website usage, and improve performance.

You may be able to manage cookies through your browser settings or any cookie preference tools we provide.

Disabling certain cookies may affect website functionality. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing membership services, maintaining account and service records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or regulatory requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

10. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized access to your account.

11. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Request a copy of certain information in a portable format
• Object to or request restrictions on certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications or data processing activities where applicable
• Lodge a complaint with an appropriate data protection authority

These rights are subject to applicable legal exceptions and limitations.

You may request updates to your account information through your account settings, where available, or by contacting us.

To protect your privacy, we may need to verify your identity before responding to certain requests.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including Recurly.

Those websites and services may have their own privacy policies and practices. We are not responsible for the privacy, security, or content practices of third-party websites that we do not control.

We encourage you to review the applicable privacy policies before providing information directly to third parties.

13. Children's Privacy

Our membership services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

If you believe a child has provided us with personal information, please contact us.

14. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on the law and the circumstances, these rights may include access, correction, deletion, portability, and the right to opt out of certain targeted advertising, sale, or profiling activities.

We will process eligible requests in accordance with applicable law. Where required, we will provide additional information about the categories of personal information collected, the purposes of processing, and the categories of third parties with whom information is shared.

To exercise applicable rights, please use the contact information provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal obligations.

When we make changes, we will update the “Last Updated” date at the beginning of this policy. Where required by law, we will provide additional notice or obtain consent for material changes.

Your continued use of our website or services after an updated policy becomes effective is subject to the revised policy, to the extent permitted by applicable law.

16. Contact Us

If you have questions about this Privacy Policy, want to update your personal information, or wish to submit a privacy-related request, please contact us:

My Auto Care LLC
Website: https://myautocare.app/
Contact page: https://myautocare.app/contact/